Designed and manufactured in Germany, the FlexPulse contains a unique regenerative signal while also layering different frequency bands and programs together to create a truly flexible therapeutic device. Shipping & Delivery International customers are responsible for all import duties and taxes. Product will be shipped via FedEx, UPS,  or USPS within 5 business days. Once shipped, allow 3-5 business days for US delivery. Allow up to 2 weeks for international delivery. A signature is required for delivery. Return Policy This product may be returned within 60-days of delivery. Merchandise must be in excellent condition with all parts, accessories, and original packaging. Customer is responsible for shipping fees. If returned for any reason other than manufacturer’s error, 10% restocking fee will apply. You must call to obtain an RMA number before returning this product. Products received without an RMA number will be returned to sender.